As the nature of the product we sell is perishable we cannot offer refunds or returns for orders which have already been paid and shipped.
Due to the nature of our business and products we sell, items that expire sooner than 30days from the date of the purchase are not eligible for a refund.
If our products arrived damaged or contaminated in any way, please contact us right away and we will be happy to send a free replacement regardless of its expiration date.
If anything is unclear or you have more questions feel free to contact us as we are here to help.
You can always contact us for any return question at sales@theseamossharvest.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products).
Unfortunately, we cannot accept returns on sale items or gift cards.
